Privacy policy

Privacy Policy – Urban Nivasa

At Urban Nivasa, we value your trust and respect your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us.

1. Information We Collect

  • Personal details: name, email, phone number, billing/shipping address.

  • Payment details (processed securely via third-party gateways like Razorpay – we do not store your card/UPI info).

  • Order history and communication with us.

  • Website usage data (cookies, IP address) to improve our services.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and order updates.

  • To send promotional offers, newsletters, or updates (only if you opt in).

  • To improve website functionality and user experience.

3. Data Security

  • We implement industry-standard measures to protect your information.

  • Payment transactions are encrypted and processed securely via trusted gateways.

  • We never sell or share your personal data with third parties for marketing.

4. Sharing of Information

  • We may share necessary details with logistics/courier partners to deliver your orders.

  • Legal requirements: We may disclose data if required by law or regulatory authorities.

5. Cookies

  • Our website uses cookies to enhance browsing, track preferences, and improve services.

  • You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

  • You can request access, correction, or deletion of your personal data anytime.

  • You can unsubscribe from promotional emails/SMS at any time.

7. Updates to This Policy

  • Urban Nivasa may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date.

8. Contact Us

For any questions about this Privacy Policy, please reach us at:
📧 urbannivasaofficial@gmail.com | 📞 +91-99701 11884